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Watch the comments, and find the real questions

As our videos and posts grow, one person can't read every comment. Volunteers can take a few each, skip the noise, and log the real questions so we can answer them.

As we share more videos and posts (YouTube, Substack and others), the comments will grow far beyond what one person can read. Many will be kind, some will be arguments, and some will be real questions that deserve an answer. This is a way to help that needs no public speaking at all.

How it works

  • Take a few. Each volunteer watches the comments on a handful of videos or posts, so nobody carries all of them.
  • Skip the noise. You don't have to answer insults, arguments or people looking for a fight, and you don't have to defend anyone. Just move on.
  • Find the real questions. Look for honest questions, requests for more information, and disagreements that come with a real reason or a verse.
  • Check first. Search the app (the magnifying glass at the top). Many questions already have a lesson.
  • Log it. Add the question to our private question log (see below). If it's already there, there's no need to add it again.

The question log

The question log lives on our website, not on anyone's phone. Only volunteers with a personal link can see it. In it you can:

  • search every question already logged, by anyone;
  • add a new one: the question in a few words, the comment as written, and where it came from;
  • see which lesson answers it, once we've found or written one.

To copy a comment, press and hold the text on your phone and choose Copy, then paste it into the log. If a comment can't be copied, take a screenshot and type the words out yourself; please don't upload the picture.

Copy only the question. Don't copy people's names, usernames, phone numbers or other personal details.

What happens next

We read the log. If a lesson already answers a question, we mark it. If not, we answer it, and sometimes we write a new lesson or even a new module for it. When the lesson is ready, a reply with the link can help the person who asked, and many others who were wondering the same thing.

If you reply, keep it short and kind: "Let your speech always be with grace, seasoned with salt, so that you know how you ought to answer each one" Colossians 4:6. "A gentle answer turns away wrath, but a hurtful word stirs up anger" Proverbs 15:1.

Getting your personal link

Tap I'd like to help with comments below. The form is already filled in; just add your name, your email and a few words about yourself. We'll send you a personal volunteer link by email. It opens a simple page where you can search the log and add questions: no account, no password. Open it once on your phone and it remembers you, or save it to your home screen.

Open in the study app